About Us

We have an unrelenting passion to deliver the best quality services, at the highest standards to improve lives. This is driven by a belief that a better outcome is possible if we take the time to truly see the whole person and consider their needs in the context of their life.

We strive to ensure we are able to step out of the frame to see the whole picture. We organise our service around our customers’ needs and goals, partnering with them every step of the way.

Watch our story unfold here.

Our Values

Empathy

We are considerate and respectful…..always.  We seek to understand the views of others, to build rapport and relate.

Curiosity

We have inquiring hearts and minds, constantly exploring better ways to achieve our customer’s goals.  We take every opportunity to learn and grow.

Partnership

We love collaboration and believe partnership delivers true empowerment and better outcomes.  We do things for and with people, sharing their journey.

Excellence

We have high standards because we care about what we do.

Our Purpose

We aim to be the respected brand for simplifying the complicated world of health, wellbeing and rehabilitation that delivers exceptional service, empowering people to realise their goals.

Our Leadership Team

With decades of combined healthcare and management expertise between them our leadership team understands the true meaning of high quality health management consulting.

Sarah Bulmer- Head of Specialty Service Operations

As the Head of Specialty Service Operations, Sarah is helping to define the way the business delivers Occupational Rehab to members of the Australian Defence Force. Her tools are collaboration, information synthesis, creative thinking, and a genuine curiosity for a better way.  Sarah is a people person and loves meeting people, building and maintaining relationships, understanding what makes someone tick and makes them unique.

Melanie O’Halloran- Head of Customer Partnerships

Melanie is a physiotherapist with a passion for delivering innovative injury management, health and wellness outcomes to local and multinational businesses. Skilled at developing high level strategic partnerships with a broad range of stakeholders. Extensive experience in staff mentoring, B2B Professional Services Business Development, Account Management and Customer Partnership Strategy.

Martin Draper- Head of Human Resources

A collaborative and authentic HR leader who drives a people-focused agenda, delivering organisational objectives and commercial results through a combination of strong strategic and operational capability. Delivers customer-centric improvements through employee engagement and development, and experienced in operational business transformation, cultural change management and project management.

Carolyn Bell- National Manager – Innovation & Best Practice

A passionate, professional and caring Health, Safety and Wellbeing professional with extensive experience in managing health, safety and rehabilitation programmes from individuals to large corporate organisations. Passionate about implementing best practice for HS&W in organisations and enjoy the change management and stakeholder management challenges that present.

CHRIS PFAFFLIN- Chief Financial Officer

A Senior Finance leader (CA qualified) with over 20 years’ experience across the finance functions of major Australian and global organisations in banking and finance and the health care industry.  He has significant experience in building operational finance teams with a focus on financial control, business performance reporting, process improvement and financial analysis.

GEORGIE BLUNDELL- Chief Executive Officer

Georgie has significant experience working with complex injury both in a clinical and insurance context. Her extensive clinical and industry knowledge enables her to bring the customer perspective to the leadership team, ensuring that customer needs are at the centre of everything we do.