Acumen (TAC)

Why choose Acumen?

Acumen health professionals are ready to work with you to help you achieve your recovery goals. We partner with you to identify function, life and work goals that are realistic and achievable, and support you in your journey to recovery.

Putting you first

You are at the heart of everything we do.

Our goal is to ensure we meet your needs. This means putting you and your family at the centre of decisions, using your personal experience and understanding of your situation to get the best results for you.

The way we think, act and assist you is a true partnership where we work equally with you in the planning, development and monitoring of treatment, rehabilitation and recovery.

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Your journey to recovery

Your team are with you every step along your journey to recovery, ensuring you are fully informed, supported and empowered. This means that your needs are addressed in a way that is right for you. We will encourage you to be active in your recovery. We want you to have the confidence to be involved in the planning, monitoring, problem solving and decision making.

You are not alone in your journey to recovery.

We work together to set realistic and achievable goals.

We work in partnership with you, your treatment providers and your employer.

We ensure the right allied health professionals are part of your team.

Your personal plan

From our first conversation with you, your consultant will work to ensure we understand your current circumstances as well as your health and life before your accident. We listen carefully to ensure we best understand what is important to you and how we can partner with you to help you achieve your recovery. We work with you to develop a realistic and achievable plan for recovery, ensuring roles and responsibilities are clearly defined, and goals are agreed and reviewed regularly.

Everyone is working together to help support you.

Everyone understands your particular needs.

The focus is on your recovery and what you can do.

We are here to help you get your life back on track, to help you identify and achieve your goals and get you back to or in to, work.

We help you by meeting with you and listening to you so that we fully understand your needs. We collaborate with you to help you identify your own realistic recovery and work goals. Then we work with you, in partnership with the TAC and your treating health professionals, to achieve your goals and get your life back on track. This might mean:

– Working with you to address your emotional, physical and employment needs after your accident.

– Working with you, your employer and your treating health professionals to develop a graded plan with identified modified duties to suit your needs.

– Recommending and arranging workplace equipment or modifications to enable you to safely return to work.

– Assisting your employer to accommodate your needs.

– Working with you to identify your skills and abilities in order to seek new employment.

– Supporting you through retraining and job search activities.

– Supporting you to build your work capacity from a physical, emotional and educational standpoint.

Acumen puts you at the centre of everything we do. Acumen staff are highly trained experts in helping people get back to work. We are experienced health professionals who truly see the whole person, and the context of your life, when working with you to help you achieve your goals. Acumen have been helping people like you get the most out of life and work for over 10 years. We listen. We care.

Yes of course, once your TAC claim is accepted, it doesn’t matter where you move or are living, we can still work closely with you to help you achieve your goals and get you back on track.

We have offices throughout metropolitan, regional and rural Australia. View our Victoria locations here.

We are funded by the TAC to assist you, there is no cost to you to use our services.

Yes you are very welcome to have one or more support people accompany you whenever we meet, in fact this can often be of great benefit as it means that your loved one, friend or helper is able to fully be a part of working with you to help you achieve your goals. We are all on your team.

There is no set requirement for when or how often we meet. It’s up to you what you feel will be best to help you achieve your goals.

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About Us

Our highly experienced health professionals have an unrelenting passion to deliver the best quality services, at the highest standards to improve lives. This is driven by a belief that a better outcome is possible if we take the time to truly see the whole person and consider their needs in the context of their life.

Acumen Health is part of Generation Health. With an established, interconnected network of teams across Australia, we have built an enviable reputation for delivering exceptional customised mobile allied health and occupational consultancy services.

Contact Us

Acumen Health
Level 2, 401 Collins Street
Melbourne VIC 3000

Phone: 03 9686 2523


View our Client Feedback Policy here.


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